Frequently asked Questions - Re Therapapies Romford Hornchurch Barking
FREQUENTLY ASKED QUESTIONS

Total Wellbeing - Therapies - Romford - Hornchurch - Barking
We provide a professional therapy service with qualified practitioners of several holistic therapies
- What are your opening hours?
We are open Monday to Saturday 9.30am - 9pm, times may vary slightly at the different locations.
- How much notice do you need and how soon I you arrive?
We generally need as much notice as possible if you require a specific time. It may be possible to see you at short notice if there is a timeslot available. Its best just to call and check availability.
- Where are you or your therapists located?
We are based in Chadwell Heath/Romford, Hornchurch and in Barking. A mobile service covering surrounding areas is available for those unable to attend one of the centers.
- Do I need to provide anything?
If a therapist is traveling to your home, you do not need to provide towels (although you may if you wish), and the massage will be done on a professional therapy couch. If you are unable to get onto a couch please let us know and we may be able to use an alternative method. If unsure please call to discuss.
- What if I need to cancel my treatment?
We understand life can be unpredictable at times, if you need to cancel your appointment we do not charge any cancelation fees, all we ask of you is to respect our time and give us as much notice as possible please.
- Are your therapists qualified and experience?
Yes, all of our therapists are fully qualified, and have many years of experience in different types of massage and other complimentary therapies. They still continue to learn new types of treatments on a regular basis.
- What type of oils do your therapists use?
Our therapists use natural massage oils, normally grape seed or almond based oils, these also can be enhanced with Aromatherapy essential oils with their natural therapeutic action. Please don't forget to let our therapists know if you have any kind of allergies.
- What am I supposed to wear during the treatment? Can I be naked?
For a full body oil based massage you generally can keep your underwear on rather than be naked during the massage. If you wish to be completely naked during the massage you should always ask our therapist at the time if they are OK with that, so both sides feel comfortable, please respect our therapist as most therapists would prefer to have your intimate parts covered with a towel or underwear at all times.
- How do I pay for the service? Do you accept credit cards?
You pay in cash (pound sterling) direct to the therapist after the treatment, at present we do not accept credit cards or cheques. ( card payments are now available at Chadwell Heath)
- Should I eat or drink before a massage?
No please don't eat or drink at least one hour before the treatment, it is also best to avoid drinking alcohol or taking drugs before your massage.
- Am I required to tip the therapist?
Tipping is not mandatory and is totally up to you, the only pressure we would like you to feel is our therapist warm healing hands on your body.
- The pressure isn't right for me, the movement is to fast or slow, what should I do?
Please don't be embarrassed or worried about upsetting your therapist, you can let them know at any time if you would like the pressure or speed adjusted to your liking, the therapist will always ask you in the very beginning of the treatment if the pressure and everything else ok with you.
- How often should I receive a massage treatment?
We would recommend receiving treatments twice a week but if you can't then at least once a week is good too, the more treatments you have the more relaxed and healthy you would be.
- Do you provide any sexual or sensual services?
No Total Wellbeing is not an escort service and we do not offer any sexual or sensual services. Please respect our therapists and do not ask for any extras of any kind, our treatments are performed by professional qualified therapists, our aim is to help you to relax and so help your body to heal.
- I don't want the therapist to touch a part of my body?
If you are self-conscious about a certain part of your body and wouldn't like to be touched there, just ask your therapist to skip this area or to keep it covered at all times, there are also some treatments that can be done covered or with your clothes on.
- Should I be talking to my therapist during the massage?
Well it's totally up to you if you would like to engage in conversation during the massage our therapist don't mind as long as you keep it clean, if you would like to just lay back, relax and not say a word this is fine with us too, we would like you to enjoy the treatment as best you can.
- Can I touch the therapist during the massage?
No the massage treatments we offer are one way only, you should stay passive and relaxed during the massage, please do not attempt to touch your therapist as she would end the treatment immediately and leave, just relax and enjoy the massage for what it is.
- What should I do if I get an Erection?
There is no need to be embarrassed, it's perfectly normal for men to be aroused during a massage treatment, it normally happens when certain parts of the body are treated, our therapist are professional and experienced hence they would ignore it and make you feel as comfortable as they can.
- Can I get a Happy Ending?
As previously stated we do not offer any sexual services of any kind, please understand our therapist are not aroused and do not offer any extras, please respect our therapists and do not make any indecent proposals.
- Is my privacy perfectly safe with you?
Yes, your personal details are kept completely confidential and we will not pass your details to anyone else unless it is inevitable in order to provide you with our services.se respect our therapists and do not make any indecent proposals.
CONTRAINDICATIONS - Contraindication is the medical term for these conditions. "Contra" means against, as in contrary, and indications are things that tell you what to do one way or the other. Therefore, contraindications are things that are telling you not to do something.
The list of contraindications for massage may be longer than you expect, and it includes some conditions that at first glance don't seem like massage would affect at all. Take a look:
- Fever: When you have a fever, your body is trying to isolate and expel an invader of some kind. Massage increases overall circulation and could therefore work against your body's natural defenses.
- Inflammation: Massage can further irritate an area of inflammation, so you should not administer it. Inflamed conditions include anything that ends in -itis, such as phlebitis (inflammation of a vein), dermatitis (inflammation of the skin), arthritis (inflammation of the joints), and so on. In the case of localized problems, you can sbe till massaged around them, however, avoiding the inflammation itself.
- High blood pressure: High blood pressure means excessive pressure against blood vessel walls. Massage affects the blood vessels, and so people with high blood pressure or a heart condition should receive light, sedating massages, if at all.
- Infectious diseases: Massage is not a good idea for someone coming down with the flu or diphtheria.
- Hernia: Hernias are protrusions of part of an organ (such as the intestines) through a muscular wall. It's not a good idea to try to push these organs back inside. Surgery works better.
- Osteoporosis: Elderly people with a severe stoop to the shoulders often have this condition, in which bones become porous, brittle, and fragile. Massage may be too intense for this condition.
- Varicose veins: Massage directly over varicose veins can worsen the problem. However, very light massage next to the problem area, always in a direction toward the heart, it can be very beneficial.
- Broken bones: Stay away from an area of mending bones. A little light massage to the surrounding areas, though, can improve circulation and be quite helpful.
- Skin problems: You should avoid massage on anything that looks like it shouldn't be there, such as rashes, wounds, bruises, burns, boils, and blisters, for example. Usually these problems are local, so you can still massaged in other areas.
- Cancer: Cancer can spread through the lymphatic system, and because massage increases lymphatic circulation, it may potentially spread the disease as well. Simple, caring touch is fine, but massage strokes that stimulate circulation are not. It can be very therapeutic and useful for the terminally ill. Always check with a doctor first.
- Other conditions and diseases: Diabetes, asthma, and other serious conditions each has its own precautions, and you should seek a doctor's opinion before going to have a massage.
- HIV infection: Some people still think of AIDS as something that can be "caught" through simple skin-to-skin contact, but most of us know that's not the case. If there is no exchange of bodily fluids (blood, semen, vaginal fluids, or mother's milk), HIV can't be transmitted during massage. So, HIV infection is not contraindicated for this reason. However, some of the infections that people suffering from the later stages of AIDS experience are contraindicated, and you should avoid those infections. Loving, soothing contact is extremely important for people at any stage of infection, but in the case of any visible rashes, sores, lesions, or swelling, massage is best left to a professional. If your therapist has any cuts or scrapes or scratches on their hands, they may need to wear thin surgical gloves while massaging an HIV-infected person with any signs of open lesions. Please let your therapist know at the beginning of the treatment
Just a minute here! All this makes it sound like you practically have to get a medical checkup and a nod from the doctor before giving someone a massage, doesn't it? Well, in many cases, that's exactly what it means. Always err on the side of caution when you're considering having a massage if you have any health concerns then please check them out with your physician first.
The first and foremost rule with recieving complimentary therapies is, "to do no harm." So if you're not sure about a particular condition, get advice from your doctor first before you attend for your massage.
TOTAL WELLBEING - Therapies - Chadwell Heath/Romford - Hornchurch - Barking